Software Installations & Upgrades consists of all Operating System installs and upgrades along with  application installs and upgrades.

Research for the installation and upgrades based on a customer’s configuration is provided by CTS.  At times, an Operating System may need upgrading to support a new or upgraded application or vice versa.  When these situations occur, data backup procedures may be required since fresh operating system installation may be needed.  After the new Windows Operating System is installed, all applications must be re-installed and data migration from the backups will be performed.

All details regarding Software Installations & Upgrades are discussed in detail to our customers to be able to make an intelligent decision whether it makes good business sense  for such activity.